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A mental illness in the family can lead to all kinds of situations. Knowing whom to call for help is often half the battle. For local resources and support groups, please contact our affiliates.

See local listings NAMI-NYS Support group list by County 

Following is a list of phone numbers that may be of help. To recommend additions to this list, please email us: NAMI-NYS.

CHILDREN:

American Academy of Child and Adolescent Psychiatry: 202-966-7300 (information and referrals on child/adolescent psychiatrists)

Families Together: 888-326-8644 (hotline, family support groups, information/referrals, advocacy)

NYS Coalition for Children’s Mental Health Services: 518-436-8715 (advocacy, education, information and referrals) ADD: Children with Attention Deficit Disorder (CHADD): 800-233-4050

COMPLAINTS:

NYS Justice Center: 1-855-373-2122 (abuse line); 1-800-624-4143 (Information & Referrals line) (For problems concerning inpatient and outpatient treatment)

NYS Office of Mental Health main hotline: 1-800-597-8481

NYS Office of Mental Health Family Liaison: 518-474-4888 (Assists families in advocating for loved one in hospital or clinic settings)

NYS Office of Consumer Affairs: 518-474-8583; 800-697-1220 (Consumer Assistance Hotline) (Peer advocates assist consumers with problems with treatment, getting services)

CONSUMER SUPPORT:

Compeer Program: 800-836-0475 (Pairs up volunteers with individuals with mental illness for companionship)

Mental Health Empowerment Project: 1-800-643-7462; 518-434-1393 (for list of self-help groups)

DISCRIMINATION:

NYS Justice Center for Protection of People with Special Needs: 800-624-4143 (Advocates for and represents people with special needs who are being discriminated against and/or mistreated)

ADA: Americans with Disabilities Act Information Line: 800-514-0301 (information about the law).

DRUG ASSISTANCE PROGRAMS:

InCareRx: 800-286-9589 (Program designed to help those without insurance obtain medication at a discounted price)

Partnership for Prescription Assistance: 1-888-4PPA-NOW (1-888-477-2669) (Provides consumers with assistance obtaining free or discounted medication


DEVELOPMENTAL DISABILITY:

National Association for the Dually Diagnosed: 800-331-5362 (advocacy, education, some referrals)

Capital District Center for Independence, Inc. 845 Central Avenue, South 3, Albany, NY 12206. 518.459.6422

Mental Illness and Substance Abuse:
OASAS - Office of Alcoholism and Substance Abuse Services
: 1-877-846-7369; 518-473-3460 (local); 1-800-553-5790 (Program information)

SAMSHA: Find treatment centers using address and/or zip code for substance abuse and mental illness treatment

Help Guide: Information on understanding and trying to help people suffering from mental illness and substance abuse

Eating Disorders:

National Eating Disorders Association: 1-800-931-2237 (Information and referral helpline); 212-575-6200 (Administrative office) (assist in referrals, finding support groups, giving information)

HEALTH INSURANCE:

Health Insurance Hotline: 800-333-4114

NYS Insurance Department: 800-342-3736(this is the number I got off of their website); 800-342-3355 (Gas & Electric shutoff line)

NYS Attorney General Health Care Bureau: 1-800-771-7755 (General help line for calls made within New York State); 1-800-788-9898 (toll free line)

HOUSING:

SPOA - Single Point of Access/CUCS: 212-801-3300

Association for Community Living: 518-688-1682 (information on housing options and referrals)

Community Access Inc: 212-780-1400 (resources and advocacy in the NYC area)

Corporation for Supportive Housing: 212-986-2966 (advocacy, information and referrals and housing services)

INFORMATION ON MENTAL HEALTH:

American Association on Intellectual and Developmental Disabilities: 800-424-3688 (Organization committed to enhancing the abilities of professionals who work with the mentally ill, also works to normalize mental illness in society)

U.S. Department of Health & Human Services: Information about mental illness, how to help people with mental illness, & resources for helping those with mental illness

LEGAL SERVICES:

Legal Referral Service (Sponsored by the NYS Bar Association): 800-342-3661

Mental Hygiene Legal Service
For Assistance, contact MHLS through a Department Office:

First Judicial Department
(Counties served: Bronx and Manhattan) NY Courts
TEL: 646-386-5891

Second Judicial Department
(Counties served: Dutchess, Kings, Nassau, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, and Westchester) NY Courts
TEL: 516-746-4545

Third Judicial Department
(Counties served: Albany, Broome, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Madison, Montgomery, Otsego, Rensselaer, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Sullivan, Tioga, Tompkins, Ulster, Warren, and Washington) NY Courts
TEL: 518-451-8710

Fourth Judicial Department
(Counties served: Allegany, Cattaraugus, Cayuga, Chautauqua, Erie, Genesee, Herkimer, Jefferson, Lewis, Livingston, Monroe, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Seneca, Steuben, Wayne, Wyoming, and Yates) NY Courts
TEL: 585-530-3050

Legal Aid Society of Northeastern New York: 800-462-2922 (Covers Albany area, but can give other regional numbers)

Protection and Advocacy for Individuals with Mental Illness (PAIMI): 800-993-8982 (Advocates for and protects those with mental illness who are being mistreated and discriminated against)

National Clearing House for Long-Term Care Information: 800-563-4916 (information on diseases in older adults, help with information on illnesses & long-term care) (information on wills, trusts, guardianship, some referrals)

MEDICAID:

New York State Medicaid Helpline: 1-800-541-2831; Medicaid Fraud line: 1-877-87FRAUD

MEDICARE:

Basic Information Line for sign-up/eligibility: 800-633-4227
Medicare Hotline: 800-MEDICARE

MENTAL HEALTH ASSOCIATION:

In New York State: 518-434-0439

National MHA: 703-684-7722

NATIONAL ASSOCIATIONS:

American Psychiatric Association: 1-888-357-7924

American Psychological Association: 202-336-5500 / 1-800-374-2721

Association for Children’s Mental Health: 517-372-4016 / 1-888-226-4523

National Institute of Mental Health: 1-866-615-6464 (toll free line); 301-443-4536 (press office line)

NATIONAL NAMI: 800-950-NAMI or 703-524-7600

NEW YORK CITY DEPARTMENT OF MENTAL HEALTH: 212-219-5400

PROTECTION AND ADVOCACY FOR INDIVIDUALS WITH MENTAL ILLNESS:Click here for information or call: 1-800-993-8982

SOCIAL SECURITY: SSA Information Line: 800-772-1213

SOCIAL SERVICES: NYS Department of Social Services Information Line: 518-447-7300 or 518-447-7000 (general information on eligibility requirements, local office phone numbers/locations, how to get HEAP, food stamps, emergency shelter, etc.)

SUICIDE: See Preventing Suicide Click here.

SUPPORT GROUPS: Call your local affiliate. Also see listings under CONSUMER SUPPORT above.