NAVIGATING THE MENTAL HEALTH MAZE
FOR FAMILIES OF THE MENTALLY ILL


From a pamphlet by Consumers and Families for Psychoeducation,
345 East 57th St. New York, NY. 10022-2952
212/317-0716 FAX 212/317-0627 jdthcrrngtn@aol.com.
Please send them your comments.

Editor's Note: This pamphlet was originally written for residents of the New York City area, but the information provided is applicable throughout New York State. Please consult your local NAMI-NYS affiliate to obtain relevant addresses and phone numbers.

CLICK HERE to download a PDF of this article
You will need to have Adobe Acrobat Reader installed on your computer to download this information. Acrobat Reader is FREE! Click HERE to download!

 

Table of Contents:

Page 1:
HARDEST EXPERIENCE OF YOUR LIFE
REALITY ABOUT WHAT THE MENTAL HEALTH SYSTEM CAN DO
WHAT CAN YOU GET FROM THE SYSTEM?
GET ENTITLEMENTS FOR YOUR LOVED ONES

Page 2:
HOW CAN YOU ACCESS THE SYSTEM?
HOW TO SUCCEED WITH MENTAL HEALTH PROFESSIONALS
EDUCATE YOURSELF

Page 3:
DEMYSTIFYING MEDICATION
YOUR LOVED ONE DOESN'T TAKE THE MEDICATION
NEGATIVE AND POSITIVE SYMPTOMS
DISCHARGE PLANNING

Page 4
HOW TO SUCCEED WITH YOUR MENTALLY ILL LOVED ONE
PROTECTIONS AND OPPORTUNITIES FOR YOUR LOVED ONE
LOOK AFTER YOURSELF AND YOUR FAMILY

HARDEST EXPERIENCE OF YOUR LIFE.
Finding out your loved one has a mental illness is a staggering experience. This is a time when you may, not realizing that mental illness is a biological disease, unfairly blame yourself. Meanwhile, great demands will be made of you. You have been plunged into a whole new world without a compass, and you may very well have to be the guide. Overnight you must become skilled at how to access services, navigate the system and deal with your and your loved ones' emotions.

The good news: there is immediate help. The National Alliance for the Mentally Ill, (NAMI), a national organization with 20 affiliates in New York City alone, was created by and for the parents of the mentally ill and their loved ones. NAMI-NYC Metro can be contacted by calling (212) 684-3365. TARA, the association for Personality Disorder (1 888-4-TARA) offers a hotline, workshops and advocacy. Hopefully, this brochure will reach your family's earliest mental health crisis.

REALITY ABOUT WHAT THE MENTAL HEALTH SYSTEM CAN DO.
- It has some modalities that "work" but there are no sure fire "fixes" or cure-alls.

- Not everything is known about how the brain works, although medications have advanced and are able to target specific symptoms.

- Proper medications/dosages/combinations are learned, to some extent, through trial and error and the particular person's response to them.

- Because of managed care, hospital stays are as short as possible, usually 21 days, unless you can prove that an individual is at risk of being harmful to him- or herself or others.

WHAT CAN YOU GET FROM THE SYSTEM?
With your loved one's consent, you have a right, as is true of any medical or psychiatric service delivery:

- To have disclosure about who will be treating your loved one.

- To have information about the working diagnosis: how it was arrived at (role of family and personal history, current symptomology and lab tests).

- To know information about the benefits as well as the risks associated with each treatment and the appropriate forms of available treatment, not only the ones recommended by the practitioner. This includes: how and why a particular medication at a particular dose is prescribed; how one evaluates its efficacy; what alternatives will be pursued given various outcomes; what ancillary treatments exist, including psychosocial and psychoeducational rehabilitation and vocational training.

- To participate in treatment planning.

- To refuse treatment, if you do not believe in the efficacy of the treatment and if you are authorized to make decisions.

In cases where your loved one is not capable/competent to decide for him- or herself, it is advisable to gain guardianship authority for treatment decisions.

Remember, the New York State Office of Mental Health guidelines governing the "Rights of Inpatients" state: "Generally no information about you (the patient) may be given out unless you or your legal representative give written permission." In such extenuating circumstances as a psychotic episode, sound judgment dictates, however, that it's no time to rigidly bar communication with families.

GET ENTITLEMENTS FOR YOUR LOVED ONES.
They will need supplemental income and health coverage if their mental illness is preventing them from working. The patient may file for Supplemental Security Insurance or Disability Insurance, as well as Medicaid or Medicare coverage. To find out what the patient qualifies for, call the Advocacy Counseling and Entitlement Services (ACES) at (212) 614-5552. Or, you can go to your local Social Security Office to apply. To reach Medicaid, call (718) 291-1900. To reach Social Security, call 1-800-1213. Be prepared for tedious bureaucracy, but it's well worth the yield of essential services for you and your family over the long term, which would otherwise not be affordable.

more >>

Navigating the System | Benefits | Future Care Planning | PACT | AOT | OMH Liasons

 

 
260 Washington Ave. Albany, NY 12210 518-462-2000
Helpline 1-800-950-3228 (NY only)